Have Your Contact Details Changed?
- ERD
- Jun 1
- 2 min read
Updated: Jun 14
Keeping your contact details up to date helps us communicate with you when needed and ensures your medical record remains accurate.
Over the years as an accreditated practice, we are required to collect more and more information that only supports a better health outcome for all. We would love if you can reconfirming your details by following the below link:
Please let us know if any of the following have changed:
Mobile Number
We may need to contact you regarding appointments, recalls, follow-up care, or to discuss the need for a review of test results. An incorrect phone number can make this difficult.
Residential Address
Have you moved house? Your address forms part of your medical record and is often included in referrals and healthcare correspondence.
Email Address
We recommend providing a personal email address that only you can access.
Where possible, avoid using:
Work email addresses
Shared family email accounts
Group email accounts
This helps protect your privacy and ensures healthcare information reaches the intended person.
Emergency Contact
Is your nominated emergency contact still correct?
While emergency contacts are not routinely contacted, having accurate information available may be important if an unexpected medical situation arises while you are attending the practice.
Medicare and Concession Cards
If you have received a new Medicare card, Pensioner Concession Card, Health Care Card, DVA Card, or other concession card, please update your details to help avoid delays with Medicare claiming and billing.
Children's Records
If your child attends the practice, please remember to update any changes to parent or guardian contact details as well.
Need to Update Your Details?
Updating your information only takes a minute and helps ensure we can contact you when required. Complete our online form here:
Thank you for helping us keep your records accurate and up to date.